Category: change management
What I learned from being punched in the face repeatedly
Training: probably not the answer
Digital Transformation: should you train employees or customers to adopt new technology?
Corporate Bullshit Bingo – what’s your favourite example?
How to create a ‘learning culture’ with 1 easy step
What Google’s $2.7 billion fine reminds me about customer-centricity
Consumer technology will trump business technology every time
